Privacy
BlackSmoke Rotterdam B.V., registered at Van Nelleweg 1, 3044 BC Rotterdam, is responsible for the processing of personal data as described in this Privacy Statement.
Contact details
BlackSmoke Rotterdam B.V.
Van Nelleweg 1
3044 BC Rotterdam
The Netherlands
Website: www.blacksmoke.nl
Phone: +31 (0)10 311 83 00
Data Protection Officer (DPO)
Jord Althuizen is the Data Protection Officer (DPO) of BlackSmoke Rotterdam B.V. You can contact the DPO at info@smokeygoodness.nl.
Personal data we process
BlackSmoke Rotterdam B.V. processes your personal data because you use our services and/or because you provide this information to us yourself.
We may process the following personal data:
First and last name
Telephone number
Email address
Information about your activity on our website
Special categories of personal data
Our website and/or services are not intended to collect data from visitors under the age of 16 unless they have permission from a parent or legal guardian. However, we cannot verify the age of our visitors. We therefore encourage parents and guardians to be involved in their children’s online activities to help prevent personal data from being collected without parental consent.
If you believe that we have collected personal data from a minor without the required consent, please contact us at meatme@blacksmoke.nl, and we will delete this information promptly.
Why we process your personal data
BlackSmoke Rotterdam B.V. processes your personal data for the following purposes:
To process your payment
To send you our newsletter and/or promotional materials
To contact you by phone or email when necessary to provide our services
To analyse how visitors use our website so we can improve its performance and tailor our products and services to your preferences
Automated decision-making
BlackSmoke Rotterdam B.V. does not make decisions based solely on automated processing that could have significant consequences for individuals.
How long we retain your personal data
BlackSmoke Rotterdam B.V. will not retain your personal data for longer than is strictly necessary to fulfil the purposes for which it was collected.
Sharing personal data with third parties
BlackSmoke Rotterdam B.V. only shares your personal data with third parties when this is necessary for the performance of our agreement with you or to comply with a legal obligation.
Cookies or similar technologies we use
BlackSmoke Rotterdam B.V. uses only technical and functional cookies, as well as analytical cookies that do not infringe on your privacy.
A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and to improve your user experience. They ensure that the website functions properly and remember, for example, your preferred settings. They also help us optimise our website.
You can disable cookies by configuring your internet browser so that it no longer stores cookies. You can also delete any information that has previously been stored through your browser settings.
Accessing, correcting, or deleting your data
You have the right to access, correct, or delete your personal data. You can do this yourself through the personal settings of your account.
In addition, you have the right to withdraw your consent for data processing or object to the processing of your personal data by our company. You also have the right to data portability. This means that you can submit a request for us to send the personal data we hold about you in a computer file to you or to another organisation specified by you.
If you wish to exercise your right to object and/or your right to data portability, or if you have any other questions or comments about our data processing, please send a detailed request to meatme@blacksmoke.nl.
To ensure that the request for access has been made by you, we ask you to include a copy of your identity document with your request. Please make your passport photo, MRZ (machine-readable zone, the strip of numbers at the bottom of your passport), passport number, and citizen service number (BSN) unreadable in this copy. This is to protect your privacy.
BlackSmoke Rotterdam B.V. will respond to your request as soon as possible, and in any case within four weeks.
BlackSmoke Rotterdam B.V. would also like to inform you that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You can do so via the following link:
https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How we protect personal data
BlackSmoke Rotterdam B.V. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure, and unauthorised modification.
If you believe that your data is not properly secured or if there are indications of misuse, please contact our customer service team or email us at meatme@blacksmoke.nl.